A few weeks ago, I travelled to Los Angeles to attend the ATD International Conference & Exposition, the world's largest Learning and Development conference. The trip was memorable for many reasons. After working together online for several...
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Articles From
The Soulful Psychologist
Niamh regularly writes new articles from her experience as both a psychologist and corporate coach bringing together the science, mental health and emotional intelligence.
You don’t have a ‘difficult people’ problem. You have a leadership dynamics problem.
What looks like ‘difficult behaviour’ is often unresolved tension, misalignment, and disconnection at leadership level, and it’s costing more than most organisations realise. What looks like difficult behaviour is often something else. It’s the...
Why Engagement Begins with Connection, Not Perks
When organisations talk about engagement, the conversation often turns quickly to strategy, benefits, culture initiatives, or performance measures. But in my experience, engagement begins somewhere much more human. It begins in relationship. At the...
Why Are They Being So Difficult? Understanding Workplace Conflict & Disconnection
Dealing with difficult colleagues? You're not alone. Research shows employees now spend over 4 hours per week managing workplace conflict. But here's what most leaders miss: the behavior isn't usually the real problem, it's a signal that connection...
You Can’t Automate Trust: Future-Proofing Leadership in the Age of AI
Why Emotional Intelligence Matters More Than Ever in AI Leadership AI is everywhere in leadership conversations right now. Budgets are being reallocated. New tools are being rolled out. Leaders are under pressure to “get ahead of the curve” and not...
When Teams Stop Talking: How to Rebuild Communication and Collaboration
If you've ever walked into a meeting where your team members avoid eye contact, give one-word answers, or seem to collaborate only when absolutely necessary, you know how frustrating and draining it can be. The energy feels heavy, productivity...
Why Team Emotional Safety Fuels High-Performing Teams
In the quest to understand what makes teams truly exceptional, Google's Project Aristotle revealed a profound insight that challenges traditional notions of workplace performance. The number one predictor of team success isn't about individual...
Can Supporting your Managers Improve your Engagement Levels?
Most employees (77%) aren't engaged, accounting for $8.9 trillion in lost productivity worldwide. But employee engagement is driven more by great managers than by countries' labor policies or job markets. Gallup’s State of the Global Workplace...
Why Workplace Relationships Matter
Studies have shown that when people don’t know how to connect emotionally, they can’t collaborate, communicate and solve complex problems effectively. In other words, unless you can successfully bond with the people you work with, you cannot...
Holding Space
Are you Emotionally Responsive? How comfortable are you at holding space for someone? We lead such busy lives that we frequently jump into action and ‘fix-it’ mode when someone presents a problem or difficulty – often cutting off the emotions that...