Emotional Connection (EmC)

Live Certification Training

The Legacy Program

a step-by-step training on using the EmC process to address
workplace challenges safely and effectively.

Learn from top experts

Niamh Hannan (in person) and Dr Lola Gershfeld (online)

  • Implement the EmC Process seamlessly with our comprehensive roadmap
  • Gain practical tools, video demos, printable worksheets, and transcripts
  • Practice live sessions and refine your skills with personalised guidance

    …so you can help your employees (or clients) navigate bringing their emotions to work and give people tools to build psychological safety and collective trust for each other. Learn how to be sensitive and aware of others’ emotions at work and process team disconnections to free themselves from negative cycles of interaction. Many employees experience significant improvement in just a few sessions.

    Learn the distinctively integrative and emotion-focused approach that will help you create a compassionate and safe environment for each unique situation in your organization – like conflict, employee engagement, team dynamics, and turnover. Drawing from a rich body of research and evidence-based techniques, you will gain the skills to use an effective roadmap to address each distinctive workplace issue.  

    Contact Niamh Hannan

    What’s included in our training

      N

      2 days in person + half-day follow-up online

      N

      OR 3 full days in person live training

      N

      Full training on the unique EmC Reconnection Process

      N

      6 EmC Tools to strengthen skills at work

      N

      5 techniques for managing difficult conversations

      N

      Case Study and Recorded EmC Sessions

      N

      Downloadable workbook and full transcript

      N

      Level 2 EmC Certification and EmC Leader digital badge

      N

      Accredited by the International Coaching Federation (ICF) & the Psychological Society of Ireland (PSI) for learning credits. Also APTD, CPTD, SHRM, HRCI credits.

      Plus

      N

      Access to the Online EmC Master Class for 1 year: 8 video sessions, online activities & practical exercises

      N

      Ongoing access to new tools, resources, case studies and research as they are published

      No Risk – Satisfaction Guaranteed!

      We want you to love the EmC approach just as much as we do; so if you are not satisfied with your training we will refund you. 
      So you can take this training with Zero risk, it’s a no-brainer!

      limited offer

      Limited amount of Skillnet Funding still available – you may be eligible to receive funding of approx. 30%!

      CONTACT NIAMH TODAY for further info: [email protected]

      Niamh Hannan Skillnet Badge 30pc

      EmC MASTERCLASS CERTIFIED TRAINING: 8 MODULES

      With this course, you will learn to resolve conflicts quickly, directly, and effectively, resulting in improved relationships and better results. Gain the skills to make even the riskiest topics safe for discussion by creating psychological safety. 

      introduction

      Start with a complete overview of the science of emotional connection 

      Emotions, disconnections and attachment

      Understand the theory, interactional responses and negative cycles.

      negative patterns

      Behaviours and Disconnections – Learn to identify negative patterns of interaction quickly and accurately

      the big 5 techniques

      Master techniques to put your emotion-based learning into practice

      stage 1 of EmC

      Dive into the EmC cycle, starting with underlying emotions, triggers and raw spots 

      stage 2 of EmC

      Avoid old habits and learn how to establish new interactional responses by recognising automatic thoughts, protective behaviours and the negative cycle 

      stage 3 of EmC

      Reconnection and A.R.E. Interactions: Maintenance is your key; remain Accessible, Responsive and Engaged 

      mastering EmC skills & final review

      Recognize how far you’ve come and leave the course with confidence 

      With step-by-step guidance & practice of the EmC Reconnection process, you’ll gain actionable skills to:

      • Safely navigate difficult conversations, setting the stage for deeper understanding and cooperation. 
      • Manage disconnections and disengagement using emotional connection skills, keeping your employees present and engaged. 
      • Create a psychologically safe environment where your employees feel supported and empowered. 
      • Apply relational skills to address most of your team’s challenges. And much more! 

      CONTACT NIAMH TODAY for further info: [email protected]

      Emotional Connection (EmC) offers a roadmap to building and repairing relationships at work, even after conflict.
      It is also an effective approach for growing emotional intelligence.

      you can make a difference

      Mastering the art of relationships is your roadmap to success.
      Improve your team dynamics by strengthening your relationship bond

      Better conflict resolution and positive problem solving

      Better mental health – less disengagement, less anxiety

      Better self confidence and team resilience

      Better cognitive abilities thanks to improved brain functioning

      meet your facilitators

      NIAMH HANNAN

      The in-person live Master Class Certification is facilitated by Niamh Hannan, a Chartered Psychologist with the Psychological Society of Ireland, and Professional Coach (ICF).
      Niamh works with:
      * Senior Leaders who are ready to clear limitations and are committed to being at their personal and professional best
      * Organizations who want to support the personal growth, wellbeing and development of their leaders and by ripple effect, their workforce  

      Over the past 25 years Niamh has worked with 1000s of people, both 1to1 and in groups; in organizations including Government Departments, Virgin Media, Allianz, KPMG, Facebook, Central Bank, Arthur Cox, VHI and many more; helping them to reduce stress, build resilience and wellbeing, support the development of emotional intelligence and generally thrive.  

      Since mid 2023, Niamh has been training and working with Dr Lola Gershfeld, California, in her science-backed Emotional Connection strategy (EmC), and is the first Certified EmC trainer/facilitator in Ireland/UK/Europe. EmC strategy is an evidence-based process for building and repairing relationships in work. The EmC process is a structured way of building emotional intelligence in leaders, helping them to be more emotionally attuned, so that they can create psychological safety and build engagement thereby also boosting productivity.  

      Online masterclass

      Dr Lola Gershfeld

      The online EmC Master Class is taught by the founder of EmC Leaders, Dr Lola Gershfeld, an organisational psychologist and corporate emotional connection expert.

      Dr Gershfeld is the original developer of the Emotional Connection process (EmC) and the author of two books, Emotional Connection and The Connected Culture. Her articles on emotional connection and leadership have appeared in notable publications such as Forbes, The Corporate Board, and Industry Week.

      The EmC process is now widely recognised and has been integrated into the curriculum of top universities and certification courses accredited by international organisations, such as ICF, HRCI, and SHRM.

      limited offer

      Limited amount of Skillnet Funding still available – you may be eligible to receive funding of approx. 30%!

      CONTACT NIAMH TODAY for further info: [email protected]

      Niamh Hannan Skillnet Badge 30pc

      About EmC

      Research in attachment and neuroscience highlights that humans are wired for connection, especially those who depend on each other. When the connection is broken, the brain experiences "separation distress," causing individuals to become anxious or avoidant. In response to the disconnection,

      Anxious or pursuers push for connection by complaining, blaming, defending, lecturing, judging, talking fast, or raising their voices.

      Avoidant or withdrawers preserve the connection by withdrawing, avoiding, distancing, shutting down, numbing out, or becoming busy.

      Team members want the connection, but they use ineffective strategies that fuel the disconnect and result in anxious and avoidant behaviours. Teams get stuck in a perpetual negative cycle, creating an unsafe and toxic work environment.

      Research shows that increased anxious/avoidant behaviours lead to workplace conflict, disengagement, and higher turnover intentions.

      The Emotional Connection (EmC) process is designed to restructure the negative cycle of conflict by repairing the connection, thus reducing avoidant and anxious behaviours.

      Based on the last 50 years of attachment theory and the science of emotional connection, the EmC provides a clear roadmap to repair and heal relationship injuries that cause anxious and avoidant behaviours. With a more secure bond in the relationship, leaders and team members learn how to create psychological safety in the relationship, which calms the nervous system and lessens the reaction of anxious and avoidant responses.   

      3 stages of EmC

      The EmC process is comprised of three stages and nine steps. Each step enhances the components of emotional intelligence, including self-awareness, self-management, social awareness, and relationship awareness:

      1. De-escalation Stage: 

      ✔️ Team members learn about attachment, how they impact each other, and what they need to regain their emotional balance.

      ✔️ Each participant becomes aware of their raw spots, emotions, automatic thoughts, and protective behaviours, recognising steps in their negative cycle.

      2. Restructuring Stage: 

      ✔️ As team members start to create more safety, they start to restructure their interactions by being more accessible, responsive, and engaged.  


      ✔️ Using the Slow-Motion Camera, Six Responses, and the EmC Reconnection Form, participants experience moments of connection and repair.  


      ✔️ With bonding conversations, team members start to feel more secure in their relationship.   

      3. Integration Stage:  

      ✔️ As team members integrate the EmC process into their daily interactions, their response to stressors starts to shift, creating a nurturing ground for trust, resilience, and growth.

      What’s included in our training

        N

        2 days in person + half-day follow-up online

        N

        OR 3 full days in person live training

        N

        Full training on the unique EmC Reconnection Process

        N

        6 EmC Tools to strengthen skills at work

        N

        5 techniques for managing difficult conversations

        N

        Case Study and Recorded EmC Sessions

        N

        Downloadable workbook and full transcript

        N

        Level 2 EmC Certification and EmC Leader digital badge

        N

        Accredited by the International Coaching Federation (ICF) & the Psychological Society of Ireland (PSI) for learning credits. Also APTD, CPTD, SHRM, HRCI credits.

        Plus

        N

        Access to the Online EmC Master Class for 1 year: 8 video sessions, online activities & practical exercises

        N

        Ongoing access to new tools, resources, case studies and research as they are published

        No Risk – Satisfaction Guaranteed!

        We want you to love the EmC approach just as much as we do; so if you are not satisfied with your training we will refund you. 
        So you can take this training with Zero risk, it’s a no-brainer!

        limited offer

        Limited amount of Skillnet Funding still available – you may be eligible to receive funding of approx. 30%!

        CONTACT NIAMH TODAY for further info: [email protected]

        Niamh Hannan Skillnet Badge 30pc

        See what others have said about Niamh’s transformational programs

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        Contact Niamh

        For more information or to book your place at the next EmC Live Certification Training, email Niamh – [email protected]

        Further information on EmC can be found on  emcleaders.com